EQ Care

Expanding the boundaries of telehealth and virtual care.

Leveraging the latest personal diagnostic technologies, EQ Care is here to provide 24/7 national and bilingual virtual health care services to you and your plan members.

EQ Care has been providing exemplary health care services to Canadians for over 30 years and were the first to introduce virtual care services in Canada.

The goal EQ Care is to improve the patient journey by providing faster access to care and treatment, and to customizing each patient’s experience to meet their unique needs, with empathy and a human touch. EQ Care is committed to service excellence and to staying ahead of the innovation curve which leads to better health outcomes and patient satisfaction.

EQ Care also has available the below Tyto Plus kit. Tyto is a handheld examination kit and app that lets you perform guided medical exams with a healthcare provider, anytime, anywhere. With Tyto, you can receive a diagnosis, a treatment plan, and a prescription if needed, all from the comfort of home.

The Tyto examination kit and app allow healthcare providers to remotely examine and diagnose the following:

Important Update – TELUS Health Virtual Care

EQ Care is going to update to a new virtual care platform on April 26 2022. This update will allow access to a wider network of allied health provides, such as mental health professionals, nutritionists, and physiotherapists. You also benefit from an expanded team of practitioners and physicians. 

What Do I Do Now?

  1. If you have the EQ Care Mobile app, download the new TELUS Health Virtual Care App upon opening the EQ Care app.
  2. If you login online, you will be prompted to access a new login page: virtualcare.telushealth.com/patient


Have questions or want to learn more? Contact us today!